Amy Pearson Amy is the product lead for JDeli with expertise in image code, Java, web development, and cloud computing. She focuses on JDeli and has also contributed to JPedal, cloud services, and support. Outside work, she enjoys gaming, F1, and music.

Automating HEIC Conversion: How JDeli Eliminates Manual Steps

2 min read

In the world of claims processing and expense reporting, the device in your customer’s pocket is often more advanced than the software running on your server.

The Emerging Challenge: The “HEIC Gap”

This creates a specific, frustrating “gap” that many financial and insurance companies are facing right now. Your users, whether they are employees submitting expenses or clients filing claims, are taking photos with modern iPhones. Apple made HEIC (High Efficiency Image Container) the default standard years ago because it saves space without losing quality.

Why Legacy Systems Struggle

But for the backend systems at banks and insurance firms, HEIC is often a foreign language. While mobile hardware has moved forward, many server-side environments remain locked into legacy imaging libraries that haven’t been updated to handle modern compression standards.

Real-World Friction in Document Intake

The struggle is simple but disruptive: A user snaps a picture of a receipt or a damaged car bumper. They hit upload. And then… the system rejects it, or the back-office team receives a black box file they can’t open.

The Forces Driving Change

This becomes a painful nightmare for engineers working on such systems. In an insurance company, an increase in HEIC files meant that their browser-based application, which only understood JPEGs, was suddenly blind to incoming claims.

The High Cost of Manual Workarounds

The alternatives are rarely good:

  • Manual Intervention: You ask the customer to “please convert this to JPEG and re-upload.” This adds friction and frustrates the user.
  • Internal Training: You train your staff to manually convert files using desktop tools. This kills productivity and introduces human error.

The Solution: Making the Format Invisible

Streamlining the Integration Process

For these enterprises, the solution wasn’t a massive infrastructure overhaul. It was a targeted implementation that turned a potentially huge project into a small integration task.

Key Capabilities of Native Java Support

By using a Java library that natively understands and decodes HEIC, they could:

  • Accept various image formats: Users upload what their phone produces.
  • Auto-convert on the fly: The server detects HEIC and silently converts it to a standard format (like JPEG or PNG) for the browser or archive.
  • Set and Forget: No more “file type not supported” errors.

There is no need to retrain staff or build complex workarounds. It effectively future-proofs the intake process against whatever format mobile manufacturers decide to use next.

How It Works (Technical Implementation)

Below are examples of how straightforward the code implementation can be to solve this specific struggle in a step-by-step guide.

Code Example: Reading an HEIC Image

  1. Add JDeli to Your Project: Add JDeli to your class or module path. (download the trial jar ).
  2. Point to Your Heic Picture: Create a file handle, input Stream pointing to the raw Heic image. Alternatively, you can also use a byte[] containing the image data if your data is in that format.
  3. Read Heic pictures easily: Use JDeli to read the Heic image into a BufferedImage.

 

Code Example: Converting HEIC to JPEG

  1. Download the JDeli trial jar.
  2. Process image if needed (scale, sharpen, lighten, watermark, etc)
  3. Write out BufferedImage as JPG image file

 

The Final Result: Seamless Image Processing

By solving for the “HEIC Gap,” these companies didn’t just fix a bug; they smoothed out the entire customer journey. They moved from a process that required manual hand-holding to one that is automated, invisible, and efficient.

As experienced Java developers, we help you work with images in Java and bring over a decade of hands-on experience with many image file formats.



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Amy Pearson Amy is the product lead for JDeli with expertise in image code, Java, web development, and cloud computing. She focuses on JDeli and has also contributed to JPedal, cloud services, and support. Outside work, she enjoys gaming, F1, and music.